Northey Street City Farm
Permaculture in the Heart of Brisbane, Australia
Position: Nursery Coordinator
Award: Northey Street City Farm (NSCF) Staff Agreement – permanent part time
Hours: 30 hours per week
(The applicant will be required to work weekends – penalty rates paid)
Pay rate: NSCF Award Agreement Level 3, $25.33/hr, and entitlements as defined in the NSCF Staff Agreement
Contract Position: Permanent Part-time
Responsible to: Enterprise Manager
Purpose of Position
The Nursery Coordinator will be responsible for operating the City Farm Nursery making it a profitable enterprise that provides a service to the community through providing useful plants and other permaculture resources. The position will be responsible to ensure that nursery operations remain within the budget as provided by the Enterprise Manager. This role will be expected to create a customer experience and implement a marketing plan that ensures that sales remain on target. Co-ordinating the stock and day-to-day finances will be two important aspects in ensuring the nursery is a viable operation.
The Nursery Coordinator should have a proven background in operating a retail nursery and a passion for customer service, preferably with a practical working knowledge of Permaculture plants and their uses. They should also have demonstrated an ability to create a customer retail experience and implement a marketing plan. This role will be responsible for supervising and developing volunteers to assist on the nursery retail and production. The successful candidate will ideally be reliable, passionate about plants and customers, an enthusiastic self-starter who is willing to work with our community to meet the financial, social and environmental objectives of the nursery. This person will have initiative and be open to sharing their practical skills and experiences with a broad range of people.
- Coordinate the nursery budget ensuring the financial goals remain on track.
- Implement and maintain a Point of Sale & inventory management system for the retail operations.
- Provide the Enterprise Manager with financial, and management information and advice.
- Coordinate the day-to-day finances of the nursery, keeping comprehensive and accurate records.
- Implement and contribute to the development of a marketing plan for the nursery.
- Build a loyal customer base, providing outstanding customer service.
- Supervise and develop nursery volunteers, staff and students to meet the operational needs of the nursery.
- Manage the ordering, sales and stocktaking of all retail lines ensuring that stock is always available for sales.
- Liaise with the Farm & Site Manager to produce plants for retail.
- Maintain organic certification and any other agreed certifications as directed by the Enterprise Manager.
- Ensure Nursery resources and equipment are maintained and in good working order.
- Actively participate in relevant meetings and community decision-making processes.
- Work co-operatively with other enterprises and teams at the farm.
- Develop, implement and maintain a knowledge base of processes and procedures for the retail nursery
Required Knowledge, Skills and Abilities
- Qualifications and training in Horticulture (Cert 3).
- Demonstrated experience in retail nursery operations.
- A working knowledge of plants and other elements used in permaculture design including their requirements and uses.
- Experience in customer service, cash handling, stock control and other administrative tasks required in a retail setting.
- Experience in the use of Point of Sale & inventory management systems
- Excellent communication and writing skills
- Demonstrated experience in implementing marketing strategies and plans
- Problem solving skills as they relate to retail nursery operations
- Supervisory and leadership skills
- Permaculture Design Certificate
- Experience in working in community – based organisations.
- Experience working as a barista or similar.
This position may be physically demanding at times and requires a person who is fit, energetic, and flexible.
Northey Street City Farm is a non-profit community project on the banks of Brisbane’s Breakfast Creek in the inner city suburb of Windsor. It has been developed for people to enjoy and participate in using the principles of Permaculture. It is also intended to be a demonstration site where people of all ages can learn through practical, hands on experience.
NSCF Vision: All living sustainably
NSCF Purpose: Our purpose is to be an inspirational working model of a community-based urban permaculture farm which promotes and educates for sustainability.
- Applications must address each of the selection criteria (maximum 100 words each)
- Please also include a CV with at least two referees
- Applications are due 5pm Thursday 28 March 2019.
- Proposed start date is early April 2019.
- For further information, please contact the Georgina Smith on email@example.com
- Please submit application electronically to: firstname.lastname@example.org
Hard copies may be sent to: Northey Street City Farm, 16 Victoria St, Windsor, 4030