Who we are
Northey Street City Farm is a not-for-profit community organisation based in Brisbane, Australia. The Farm is a venue for individuals, school groups and community groups to learn about permaculture and organic gardening principles. Our purpose is to be an inspirational model of a community based, urban Permaculture farm which promotes and educates for sustainability. We believe that the dominant way of life is unsustainable, but by practicing Permaculture we can create an environmentally, socially and economically just world.
Our website address is: https://www.nscf.org.au
Our contact email address is: info@nscf.org.au
Our phone number is: (07) 3857 8775
Our ABN is: 16494 592 971
We collect information about you when you visit our website and use our online shop. This document explains what we collect, store and share, as well as who may have access to that data.
What we collect and store
While you visit our website, we’ll track:
- Pages you’ve viewed: we’ll use this to, for example, learn about website visit statistics and user behaviour
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them, if this feature is enabled.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you.
Order fulfilment
Our t-shirts, and other selected merchandise, are printed on demand and shipped by Printify Inc. If you place an order for a t-shirt, or other selected merchandise, Printify will receive information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password.
Please see the Printify Privacy Policy for more details.
Please contact us if you would like to know which merchandise is handled by Printify
Payments
We accept payments through PayPal Australia Pty Ltd. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
